Support
Support
Need a hand, found a bug, or have a question about an identification? We read every message.
Common questions
How do I identify a tree?
Frame a clear leaf, bark patch, or cut grain in your camera and capture it, or pick a photo from your library. WoodLens reads the features and matches the most likely species.
What does the confidence level mean?
It shows how sure the match is. A high level means a clear match; a lower one means look-alikes are in play — check the alternative candidates and the features before you log it.
Are the identifications definitive?
No. They are a field-guide aid, not an expert determination. For foraging or anything that matters, confirm with a specialist. See the Identification Disclaimer.
How do I manage or cancel my subscription?
Open your App Store account settings to manage or cancel anytime. There is no free trial and no lock-in.
How do I delete my data?
Your data is stored on your device, so deleting the app removes everything it created.
Learn the field craft
New to trees? Start with the free guides on leaves, bark, and seasons.
Browse all guides ›